Returns & Right of Withdrawal
Cancel Order
Want to cancel an existing order?
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
EXCEPTION: Opened Media
Please note: The right of withdrawal does NOT apply to sealed audio or sealed video recordings or sealed computer software (such as CDs, DVDs, Blu-rays, games, or vinyl) which were unsealed after delivery.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
Return Shipping and Costs
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us.
You will have to bear the direct cost of returning the goods.
Return Address:
DVD Outlet B.V.
Werner von Siemensstraat 36
2712PP Zoetermeer
The Netherlands
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
To:
DVD Outlet B.V.
Werner von Siemensstraat 36
2712PP Zoetermeer
[email protected]
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
Ordered on (*)/received on (*),
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
Date: